Cancel purchase

Cancel your purchase here

To cancel your purchase, you can fill out this form with:

✅ Your name

✅ Order number of the order that you wish to cancel - as well as which item(s) you wish to cancel the purchase of

✅ The email address to which we will send the receipt

You will receive a receipt for your request. You can consider this as confirmation that we have received your message that you wish to cancel the purchase.

Note: When returning parts of a bundle or promotional offer, the refund may be recalculated if the discount or free shipping was conditional on the total purchase.

You then have 14 days to send the item to:

FRANDS JENSEN A/S

Østerbro 4

5690 Tommerup, Denmark.

Tel. + 45 65 94 15 40

Email: webshop@prego.dk

CVR number: 11881238